Who Can Play
You must be at least 18 years old, or the legal gambling age in your province or territory if higher (19 in most of Canada), to open a Powerplay account. You must also be physically located somewhere Powerplay is permitted to accept players.
One account is allowed per person, household device and payment source. Accounts must be opened in your own name with accurate details.
Your Account and Verification
We are required to confirm your identity, age and address. We may ask for documents at registration or before your first withdrawal. Withdrawals cannot be processed until verification is complete.
You are responsible for keeping your login details private. Tell us right away if you think someone else has accessed your account.
Deposits, Withdrawals and Currency
All balances are held in Canadian dollars. Deposits must come from payment methods registered in your name, and withdrawals are usually returned to the same method where possible.
Any minimum or maximum amounts and expected processing times are shown in the cashier. We may delay or decline a transaction where needed for security, fraud prevention or legal compliance, and we will tell you why where the law allows.
Bonuses and Promotions
Each promotion has its own terms, which form part of this agreement. Bonus funds usually carry wagering requirements and may be limited to certain games or stakes.
We may cancel bonuses and related winnings if terms are breached, for example through multiple accounts or coordinated play designed to exploit an offer.
Betting and Game Rules
A bet is confirmed once it appears in your account with a bet ID. Sport-specific rules explain how results are settled, including postponed or abandoned events. Obvious pricing errors may be voided or resettled at the correct odds.
Casino games use certified random outcomes. If a game malfunctions, affected rounds are void.
Suspension and Closure
You can close your account at any time from your settings or through support. We may suspend or close an account for breaches of these terms, suspected fraud or legal reasons.
On closure, any verified cash balance is returned to you, subject to applicable checks. The full terms on the site take precedence over this summary.